Privacy Policy

Disclaimer: This document was created as a template for information purposes only. By using it, you agree to this disclaimer and take into account that Webnode is not responsible for any actions taken or use based on the content of this website. It is strongly recommended to seek independent legal advice and adjust this document to suit the needs of the specific business and applicable legislation.

1. General Provisions

The e‑shop [….] available on the website [….] operated by the company with ID […] and registered office at […] processes personal data provided by customers for the purposes described in this Privacy Policy. The controller handles personal data in accordance with applicable data protection laws and this Privacy Policy.

This Privacy Policy explains what personal data is collected, how it is used, how it is protected, and what rights data subjects have in relation to their personal data.

2. Scope and Purpose of Personal Data Processing

The controller processes personal data that is necessary for:

Processing and fulfilling orders placed through the e‑shop
Communicating with customers regarding orders, deliveries, and support
Handling complaints, returns, and warranty claims
Maintaining accounting and tax records as required by law
Sending commercial communications and newsletters, if consent has been given
Improving the services and content of the website [….]

The personal data processed may include in particular: name, surname, billing and delivery address, company details, identification and tax numbers, contact details (email, telephone), order history, payment and delivery information, and communication records.

3. Legal Basis for Processing

Personal data is processed on the following legal bases:

Performance of a contract – processing is necessary for the conclusion and performance of a purchase contract and related obligations.
Compliance with legal obligations – processing is required by accounting, tax, and other applicable regulations.
Legitimate interest – processing for the purposes of security, fraud prevention, and improvement of services.
Consent – processing for marketing purposes and sending newsletters, where consent has been freely given and can be withdrawn at any time.

4. Retention Period

Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected, or for the period required by applicable law. After the retention period expires, personal data is securely deleted or anonymized.

5. Sharing and Transfer of Personal Data

Personal data may be shared with trusted third parties only to the extent necessary for the operation of the e‑shop and fulfillment of contractual and legal obligations, such as:

Delivery and logistics service providers
Payment service providers and banks
Accounting and tax advisors
IT service providers and hosting providers for the website [….]

All processors handle personal data based on a written agreement and are obliged to maintain confidentiality and ensure an adequate level of protection.

6. Rights of Data Subjects

Data subjects have the following rights in relation to their personal data, subject to applicable law:

Right of access to personal data
Right to rectification of inaccurate or incomplete data
Right to erasure (“right to be forgotten”) in specified cases
Right to restriction of processing
Right to data portability
Right to object to processing based on legitimate interest or for direct marketing
Right to withdraw consent at any time, where processing is based on consent

Requests to exercise these rights can be addressed to the controller using the contact details provided on the website [….] or in the Contact section.

7. Cookies and Online Tracking

The website [….] may use cookies and similar technologies to ensure proper functioning of the site, analyze traffic, and personalize content and advertisements. Cookies may be stored on the device of the visitor in accordance with browser settings and applicable law.

Visitors can manage or disable cookies in their browser settings. Detailed information about the use of cookies is provided in the separate Cookie Policy.

8. Data Security

The controller implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. These measures are regularly reviewed and updated to maintain a high level of security.

9. Changes to the Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or the way the e‑shop [….] operates. The current version is always available on the website [….]. Continued use of the website and services after changes take effect constitutes acceptance of the updated Privacy Policy.

10. Contact Information

For questions or requests regarding the processing of personal data, data subjects can contact the controller using the contact details listed on the website [….] or in the About Us section.

This Privacy Policy is for informational purposes only and does not constitute legal advice. It is recommended to consult a qualified legal professional to adapt this document to the specific needs and legal environment of the business.